Frequently Asked Questions (FAQ)
1. What areas do you serve?
We proudly serve Edmonton, Alberta, and a wide range of nearby communities including Sherwood Park, St. Albert, Beaumont, Leduc, Spruce Grove, and surrounding rural areas. If you're located outside the city but nearby, feel free to contact us—we’ll do our best to accommodate your location.
2. Do you offer free estimates?
Yes, we offer a free preliminary online estimate to help you get a rough idea of the potential cost of your roofing project. By filling out our online form, you'll receive a customized estimate based on the details you provide.
Please note, this is an approximate estimate and is not a final quote. If you decide to move forward with our services, we’ll schedule an in-person inspection to assess your roof condition more accurately and provide a detailed written quote.
Because roofing needs can vary depending on structure, damage, and other factors, the final in-person quote may differ from the online estimate. This ensures you receive the most accurate pricing possible based on your home’s specific requirements.
3. What type of roofing do you specialize in?
We specialize in residential shingle roofing, including new roof installations and complete roof replacements. We work with high-quality materials from trusted manufacturers to ensure long-lasting performance and curb appeal. Our team is experienced in handling sloped and pitched roofs of various sizes and styles.
4. How long does a roof installation take?
Most standard residential roofing projects are completed within 1 to 3 days, depending on the size of the home, the condition of the existing roof, and weather conditions. We strive to minimize disruption to your daily routine while ensuring the work is done thoroughly and safely.
5. Are you licensed and insured?
Yes, Ridgeon Roofing Solutions is a fully licensed and insured contractor. We carry general liability insurance and workers’ compensation coverage to protect both our clients and crew. You can rest easy knowing your home is in professional hands.
6. Do you offer warranties?
Absolutely. We use premium roofing products backed by manufacturer warranties (typically 25–50 years depending on the product). Additionally, we offer a 5-year workmanship warranty, which means we guarantee the quality of our installation. If there’s an issue related to how the roof was installed, we’ll make it right.
7. What should I expect during the roofing process?
Once you've approved your estimate, we’ll schedule a start date that works for you. On installation day, our crew will:
Arrive promptly and prep the area
Remove the old roofing material
Inspect the roof deck for damage
Install underlayment, shingles, flashing, and ventilation
Conduct a full site cleanup
Perform a final quality inspection
We’ll keep you updated throughout the project and make sure your property is left clean and safe.
8. How do I schedule a roof inspection or get started?
You can get started by calling or texting us directly or emailing us at ridgeonroofing@gmail.com. We'll follow up quickly to schedule a site visit or consultation. Whether you need a new roof, a second opinion, or just have questions, we’re happy to help.